Second and Third-Generation Zoo Exhibits: A Comparison of Visitor, Staff, and Animal Responses

Publication Type:
Journal Article
Year of Publication:
1988
Authors:
J. Shettel-Neuber
Publication/Journal:
Environment and Behavior
Keywords:
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ISBN:
0013-9165
Abstract:

The present study compared visitor, staff, and animal responses to two second-generation and two third-generation exhibits that displayed the same species of animals-Bornean orangutans and Pigmy chimpanzees-at the San Diego Zoo. Four methods were used to assess responses to the two types of exhibits: behavior mapping, timing, a visitor questionnaire, and staff interviews. Attitudinal measures showed a clear preference for the third-generation exhibits over the second-generation ones on the part of visitors and zoo professionals, whereas behavioral responses were less clear-cut. Results were interpreted as being reflective of the conflicting needs and preferences of visitors, animals, and staff members in the complex zoo system. Implications for the study of zoos and for zoo design, planning, and management were discussed.

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